Does Vibease support Windows phone and Blackberry?
Due to limited resources, at this moment, we don't have a plan to develop app for Windows phone and Blackberry. As we're focusing to deliver the vibrators :) If there is a demand, we will look into it later.
Do we ship Internationally and what are the shipping costs?
Shipping in the US is $15. International shipping is $25. Shipment does not include extra fees from customs, or additional costs associated with your country. International shipping fee varies due to diffrent import policies in every country. We will inform you if the shippping fee exceeds the estimated cost.
Does Vibease work with all Android phones?
Vibease works with Android phones that support Bluetooth 4.0 (BLE). Here is a list of Android phones that are compatible with Vibease:
- Google Nexus 4
- Google Nexus 5
- HTC One (M7)
- LG Flex
- Samsung Galaxy Note 2
- Samsung Galaxy Note 3
- Samsung Galaxy S3
- Samsung Galaxy S4
- Samsung Galaxy S5
- Sony Xperia Z2
: Samsung Galaxy models require at least Android 4.4.2 KitKat
Please check back for updates as we add new phone models to this rapidly growing list. Please let us know if you are not sure if your Android phone is compatible with Vibease.
Does Vibease work with Android Tablets?
No, it doesn't work on Android Tablets. Email us
and we will keep you posted when it can run on Android tablets.
Does Vibease work with all iPhones, iPods and iPads?
We are using Bluetooth 4.0 (BLE) for the vibrator. For connecting the Vibease vibrator to iOS device, it ONLY works with iPhone 4S, iPhone 5 and later, iPod Touch 5th Generation and later. iPad (3rd gen & 4th Gen), and iPad Mini. However, all iOS devices with Internet connectivity will be able to connect to another smartphone remotely, and control the vibrator that is attached to that smartphone.
What is the maximum distance that Bluetooth can control the vibrator at?
The Vibrator works within 5 feets from the smartphone. For long-distance remote control, the connection is made through Internet between the two phones. For instance, Amy in San Francisco connects to her vibrator using BLuetooth. For John who is in New York to control Amy's vibrator, he has to setup a connection to Amy's phone over the Internet through the Intimate app. As long as both phones have access to the Internet, distance doesn't matter.
Do you need the phone to be same models in order for the long distance to work?
No. Android devices can connect with iOS devices. Digital love is blind after all.
What will appear on your credit card bill for your purchase?
Vibease purchase transaction will appear on your credit card bill as "VPL".
No worries. Email us at info [at] vibease [dot] com
. We will be more than happy to assist you.