1. Which version should I get, iPhone or Android?
For long distance intimacy, this can be confusing. Get the vibrator based on the smartphone she is using. If she's using Android phone, get Vibease (Android), if she's using iPhone, get Vibease (iPhone). To control from long distance, you can use both iPhone and Android.
2. Does Vibease support Windows phone and Blackberry?
Due to limited resources, at this moment, we don't have a plan to develop app for Windows phone and Blackberry. As we're focusing to deliver the vibrators :) If there is a demand, we will look into it after we shipped the first batch of vibrators.
3. Do we ship Internationally and what are the shipping costs?
Shipping in the US is $15. Estimated international shipping is $25. Shipment does not include extra fees from customs, or additional costs associated with your country. International shipping fee varies due to diffrent import policies in every country. We will inform you if the shippping fee exceeds the estimated cost. At this moment, we can't confirm the shipping fee for every country until we have a complete picture of the international market. We also need to wait until we have the final packaging. If it turns out that shipment to your country proves impossible, we will do a full refund.
4. Does Vibease work with all Android phones?
Vibease works with Android phones with version 2.3 and onwards that have Bluetooth built-in. Technically, it can work with all Android 2.3 with Bluetooth, but we have realized that there is a chance where certain models might not work with Vibease due to the huge varieties of Android phones.
5. Does Vibease work with Android Tablets?
No, it doesn't work on Android Tablets. Email us
and we will keep you posted when it can run on Android tablets.
6. Does Vibease work with all iPhones, iPods and iPads?
We are using Bluetooth 4.0 (BLE) for the vibrator. For connecting the Vibease vibrator to iOS device, it ONLY works with iPhone 4S, iPhone 5 and later, iPod Touch 5th Generation and later. iPad (3rd gen & 4th Gen), and iPad Mini. However, all iOS devices with Internet connectivity will be able to connect to another smartphone remotely, and control the vibrator that is attached to that smartphone.
7. What is the maximum distance that Bluetooth can control the vibrator at?
The Vibrator works within 10 feets from the smartphone. For long-distance remote control, the connection is made through internet between the two phones. For instance, Amy in San Francisco connects to her vibrator using BLuetooth. For John who is in New York to control Amy's vibrator, he has to setup a connection to Amy's phone over the internet through the Intimate app. As long as both phones have internet, distance doesn't matter.
8. Do you need the phone to be same models in order for the long distance to work?
No. Android devices can connect with iOS devices. Digital love is blind after all.
9. What will appear on your credit card bill for your purchase?
Vibease purchase transaction will appear on your credit card bill as "VPL".
10. Still have questions?